How many of your residents use the internet? It is probably a very high number. In the United States 90 percent of the population regularly uses the internet Pew Research reports, with 80 percent owning a smartphone.
Cutting costs is an important exercise in governments big and small. Budgets rarely grow and additional funds are rarely allocated. So how can you put money back into your department from the inside? The answer is modernization.
The internet has had an enormous impact on how government is conducted over the last 20 years. Despite the internet becoming more and more essential to peoples’ lives many government agencies still struggle with the decision to put some of their services online.